The Easy-Learning Ski and Snowboard School: Morzine, Les Gets, Avoriaz & Meribel

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Frequently Asked Questions about our Ski School Lessons

Ski School FAQs.. We collected and answered the most frequently asked questions about ski lessons.
If you have any further questions regarding your ski or snowboard lessons or ski resort information, email: [email protected]

Where are the meeting points for lessons

… We have set meeting points for each resort in the Portes du Soleil:


Go to the top of Morzine Pleney Telecabine: As you exit at the top you will see a large restaurant and terrace to your right. Your instructor will be waiting on the snow in front of the restaurant ski racks about half way down.

What3Words Location: camp.damaging.detective

Les Gets:

Go to the top of the red Chavannes Telecabine: As you exit, you will see the Yeti Restaurant. Walk around to the front of the restaurant where you will see a seating terrace and your instructor will be standing in front of the ski racks.

What3Words Location: confides.restates.tinsel


Yeti Restaurant: Your instructor will be waiting on the snow by the seating area. C2 on the Avoriaz map – Avoriaz Grid Map

What3Words Location: skew.outwards.brashly

Ardent: Go to the top of the Ardent Telecabine (Linderettes) and as you exit you will see a large map to your left. Your instructor will be standing in front of the map.

What3Words Location: similarities.inflexible.respirator

Prodains Express: Go to the top of the Prodains Telecabine. As you exit at the top onto the snow your instructor will be waiting central to the area by the staircase (visible to the pass office and toilets). E3 on the Avoriaz – Avoriaz Grid Map

What3Words Location: probability.panthers.buttoned



Our main meeting point is in Meribel Centre:

Meribel Centre – at the bottom of the Rhodos Gondola on the snow-front in La Chaudanne.

Your ski lessons will start and end here for ease.

What3Words Location: people.obligations.corridors


You can book these other meeting points by appointment only. This will change our set lesson start times to accommodate the instructor reaching you and will be planned out for each booking resquest…


Meribel Mottaret – In front of the Tourist Office

What3Words Location: intimidation.sleepers.pleasantly


Meribel Altiport- Meeting point at the bottom of the Altiport Chairlift 

What3Words Location: humanists.tidying.embalms


Meribel Rond Point- Near to the ESF meeting point 

What3Words Location: lamb.farmworkers.bucket

When we book ski lessons or snowboard lessons, will there be other people in our lesson?

…With traditional ski or board group lessons, we find skiers and boarders get anxious because they don’t know others in the group or think they ski or board better or worse, or feel they’re holding others up, and that this anxiety seriously prevents your learning. However, we know with private ski and board lessons and private group ski and board lessons made up solely of your friends and family who know each other and comfortable in their company, learning then becomes more fun, relaxed and these factors considerably enhance your learning and improvement.

Do I need to do a course of ski or board lessons, such as ‘improvers’ or ‘advancing parallel’?

…Some people prefer to learn in a defined group or ski and board course, and that works for the people it works for. What we’re interested in is creating lessons just for you, so there’s no need for you to categorize your proficiency or progression. And the personal attention you’re getting and the teaching over and above traditional courses means that you’ll be learning to ski or board much more quickly and becoming more proficient from fewer ski and snowboard lessons!.

What’s the right age to start kids ski lessons?

…We generally recommend ski lessons from age 3-4 yrs onwards, but as a parent, you’re best placed to know your child’s co-ordination, responsiveness to being taught, and being left with other adults. And also check that they really want to ski? After all, like you, the more fun they have the quicker they’ll pick it up. And if you’d love to learn with your children, then check out the parents and children ski lessons.

What if I get stuck and need advice?

…All you need to do is call or email us. Yes, even if you’re on the ski slopes! If you see our ski instructors on the slopes they are very approachable, speak English and will be happy to advise as best they can. There’s also our regular news and videos. You can also follow us on and Twitter @SkiWithEase

You can call the office: 020 3633 2040

Follow us on FACEBOOK for daily weather / snow / lift opening updates for quick information.

I'm lost or running late!

Your ski lesson form contains the name and telephone number of your instructor(s). If you are running late, call your instructor’s mobile on your lesson form or call the office on 020 3633 2040. Your instructor will try to help with a solution to start your lesson or change meeting points to help.

Please note: lessons are a set time and it’s the clients responsibility to reach meeting points in a timely manner. It’s at your instructors discretion if they are able to add on any extra time.

If you are lost and unable to find your meeting point, please contact your instructor or office number and they will be happy to try and track you down and even ski to you if needed.

It's raining, will the lesson be cancelled?

If the mountain is open, lessons will take place in all weather conditions suitable. We will adjust the lessons to suit and include breaks for a warm up hot chocolate where needed.

If it’s a quiet week during the season, your resort contact will call you to discuss the options of moving the lesson to a different day if we have availability. We can not guarantee the same time-slots and try to be as flexible as we can with a busy diary.

If you choose not show up for your lessons in rain or snowfall and haven’t spoken to your resort contact- no refund will be given. It’s at Ski With Ease discretion to move lessons or give refunds and must be discussed in advance as our instructors will be waiting at the meeting point to greet you.

The lifts are closed due to the weather - what will happen with my lesson?

During high winds and advanced weather conditions – morning lifts will have a delayed opening time. Your instructors will be stuck in the same lift queues.

Don’t worry, the lessons will start as soon as everything is running smoothly and the office will amend the start times of all lessons throughout the day.

The office will try to call all clients as soon as they can to inform you of updates.

If the resorts are experiencing advanced weather and winds the resort might close for a day or part of the day. If the resort is classified as closed contact the Ski With Ease office: 020 3633 2040 for updated information.

Your Ski With Ease lesson form is also an invoice. We will supply a covering letter email stating the date of closure to be given to your insurance company. Your insurance company will cover your lesson cancellation and ski pass costs. Make sure your insurance is up-to-date.

If we have availability during off-peak times, it’s at Ski With Ease discretion to re-schedule lessons.

Always contact Ski With Ease for updates.

I have a gift voucher - how can I book a lesson?

Update: Ski With Ease online ordering gift vouchers are not available Season 22/23. Please contact the office to discuss availability.

Ski With Ease offer gift vouchers – great for Christmas and Birthday gifts. They are designed with a custom area to add the name of the skier(s)/snowboarder(s) and a small message. On payment of the invoice, your PDF voucher will be emailed to you with your lesson receipt.

If you have a date in mind, we can get you pre-booked in – this is required for peak-week dates to avoid disappointment and date will show on the gift-voucher and invoice.

Each gift voucher has a unique code. Just contact Ski With Ease to book your lesson and supply the code and we will do the rest. Please note: without advance notice we may not be able to book requested times, especially peak-weeks. Always book early!

Too sick to ski

If you are part of a group booking or have a one-to-one booked and too sick to ski, please contact the office on 020 3633 2040.

We can work on a solution to suit each individuals needs. This could be anything from moving the lesson to a different day or organising paperwork for your insurance if we are unable to move your lesson during very busy peak-week school holidays.

Please note: if you choose not show up for your ski lesson without contact in advance or due to over-indulgence with the Après Ski we are unable to re-fund or move your lesson.

Can we add another skier to the group?

All lessons are pre-paid in advance. If you would like to add another person to the group in advance we can organise payment for the extra amount.

Are ski passes included?

We charge for ski/snowboard lessons only. You are responsible for the hire of your ski equipment and passes.

Your account handler will send you discount codes for money off ski hire in your chosen resort.

You will also receive discount codes for money off ski equipment, clothing, car hire and a relaxing or sports massage in resort.

Can I have a different start time?

Our standard ski lessons are 9.15-11.15am, 11.30-1.30pm, 2-4pm, 2-5pm. Our 3 hour ski lessons are 9.15-12.15pm or 12.30-3.30pm or 2-5pm.

We have 4-5pm only from Feb onwards for extra tips & techniques, parent and child lessons or very young starter lessons.

These have been timed to allow for double and triple instructor bookings and to reach specific meeting points on time.

If it’s a quiet week, we can discuss options to suit your needs and organise bespoke start times.

How do I pay?

You will receive a completed lesson booking form email. Just click the link to take you to online payment by card or you have the option to pay by Bank Transfer. Details are all included in the document.

Bookings are not confirmed until payment is received.


Depending on what time of the year you have made your booking request, we can organise deposit payments and then final payment nearer the time. For lessons starting within 2 months, full payment is required.

Do I need to wear protection?

During your lessons you are required to wear a helmet.

It’s advisable to always wear gloves when skiing. We know it gets hot and you want to take them off, but, during lessons we require kids to wear gloves. If they fall over, ski edges are sharp and can easily cut fingers.

Other protection, e.g. back protection is entirely up to you.

(Please note: we do not allow the wearing of back-packs during kids lessons. Any water or snacks must be stored in a ski jacket).

Allergies, Medi-pack, special needs?

Please speak to your booking manager when organising lessons if you require specialist lesson requirements. This information is added to the instructors notes.

Your instructor will be informed if you have diabetes, allergies or medical information that requires you or the instructor to carry your medication or notes for medical assistance on the slopes.

You can call the office: 020 3633 2040 to update a booking.