FAQs

General

Go to the top of Morzine Pleney Telecabine – As you exit at the top onto the snow you will see a large restaurant and a seating terrace to your right. All schools line up in a row in front of the terrace. Walk along until you reach our instructors. Wearing green and blue uniform with Ski With Ease logos. 


Our Les Gets meeting point is at the top of the Chavannes Telecabine (Red Gondola). 

As you exit and walk across the bridge and onto the snow, you will see the Yeti Restaurant. Walk around to the front of the restaurant seating terrace and your instructor will be standing in front of the ski racks wearing a green and blue uniform with Ski With Ease logos. 


Yeti Restaurant: Your instructor will be waiting on the snow standing by the entrance to the seating area of the Yeti Restaurant. Wearing a green and blue ski uniform with Ski With Ease logos. 

Ardent: Go to the top of the Ardent Telecabine (Les Lindarets). As you exit you will see a large map to your left. Your instructor will be standing in front of the map wearing a green and blue ski uniform with Ski With Ease logos. 

Prodains Express: Go to the top of the Prodains Express Telecabine. As you exit at the top and walk onto the snow your instructor will be waiting in the middle (central to be visible from the pass office, bars, telecabine & toilets. Wearing a green and blue ski uniform with Ski With Ease logos. 


Meribel Centre – at the bottom of the Rhodos Gondola on the snow-front in La Chaudanne. Your ski lessons will start and end here for ease.


You can book these other meeting points by appointment only. This will change our set lesson start times to accommodate the instructor reaching you and will be planned out for each booking request.

Meribel Mottaret – In front of the Tourist Office

Meribel Altiport- Meeting point at the bottom of the Altiport Chairlift 

Meribel Rond Point- Near to the ESF meeting point 

Ski With Ease offer gift vouchers – great for Christmas and Birthday gifts. They are designed with a custom area to add the name of the skier(s) and a small message. On payment of the invoice, your PDF voucher will be emailed to you with your lesson receipt.

If you have a date in mind, we can get you pre-booked in and supply the giftvoucher pdf – this is required for peak-week dates to avoid disappointment and the date and time of the booking will show on the gift-voucher and invoice.

Each gift voucher has a unique code. Just contact Ski With Ease to book your lesson and supply the code and we will do the rest. Please note: without advance notice we may not be able to book requested times, especially peak-weeks. Always book early!

We are private lessons only, so you are not tied down to a set starting day (Sunday or Monday) like conventional ski schools. You can book one-off refresher ski lessons to daily ski lessons and even ski on alternative days – 7 days a week, Dec-April. You can plan as few or as many as you require and have a different start time each day if you prefer.  

Our bookings team will work with you to plan out your lessons each day to suit your needs. 

We are private one-to-one or friend and family group lessons only. With traditional group ski lessons, we find skiers get anxious because they don’t know others in the group, think they ski better or worse, or feel they’re holding others up. This anxiety seriously prevents your learning. However, we know with private one-to-one ski lessons and private group ski lessons made up solely of your friends and family who know each other and comfortable in their company, learning then becomes more fun, relaxed and these factors considerably enhance your learning and improvement.  

Some people prefer to learn in a defined group or ski course, and that works for the people it works for. What we’re interested in is creating lessons just for you, so there’s no need for you to categorize your proficiency or progression. And the personal attention you’re getting and the teaching over and above traditional courses means that you’ll be learning to ski more quickly and become more proficient from fewer ski lessons! You are not tied down to lessons Monday to Friday at a set time. You can alternate your days and times to create lessons personal to your needs. 

We generally recommend ski lessons from age 3-4 yrs onwards, but as a parent, you’re best placed to know your child’s co-ordination, responsiveness to being taught, and being left with other adults. After all, like you, the more fun they have the quicker they’ll pick it up. And if you’d love to learn with your children, then check out the parents and children ski lessons. 

Age 3, our lessons are normally 1 hour and only one-to-one or as a parent and child lesson.  

Age 4, can be a 2 hour lesson and we break up the session with a fun snack-break pit-stop. Can be one-to-one or as a parent and child lesson.  

Ages 3 and 4 we do not teach as a group or as part of a family group lesson. If you have two young skiers aged 3 for instance, we can split a 2 hour lesson into one hour for each child. Speak to our booking team who will discuss all the options available to suit your young skiers’ needs and energy levels. 

Our friends and family groups start from age 5.  

All you need to do is call or email us. Yes, even if you’re on the ski slopes! If you see our ski instructors on the slopes at our designated meeting points, they are very approachable, speak English and will be happy to advise as best they can. Obviously, they are not available whilst teaching. There’s also our regular news, updates and videos on our social media pages updated daily throughout the season. You can call the office: 020 3633 2040 

Follow us on Facebook/ Instagram and Tiktok for daily weather / snow / lift opening updates or for quick weather or resort information. 

Lessons

Your ski lesson form contains the name and telephone number of your instructor(s). If you are running late, call your instructor’s mobile first. If you are unable to reach them, call the office on 020 3633 2040.

Your instructor will try to help with a solution to start your lesson as soon as possible. If you are not at the meeting point shown on your booking form, after 5 minutes, your instructor or the office will call the mobile number you supplied when you made your booking.

Please note: lessons are strictly planned out at set times with time allocated between each lesson for instructors to be able to do a handover or ski to another meeting point in time for the next lesson. It’s the client’s responsibility to reach meeting points/collect students in a timely manner. It’s at your instructor’s discretion if they add extra time at the end of your lesson.

If you are lost and unable to find your meeting point or delayed collecting a student, please contact your instructor or call the office: 020 3633 2040.

If the mountain is open, lessons will take place in ‘ALL’ weather conditions suitable. We will adjust the lessons to suit and include breaks for a warmup hot chocolate where needed.

If it’s a quiet week during the season, your resort contact may call you to discuss the options of moving the lesson to a different day if we have availability in the diary. We ‘can not’ guarantee the same time slots or instructor and try to be as flexible as we can. If you choose not to show up for your lessons in rain or snowfall and haven’t spoken to your resort contact in advance, no refund will be given. It’s at Ski With Ease discretion to move lessons or give refunds and must be discussed in advance. Our instructors will be waiting at the meeting point to greet you.

If the resort is experiencing high winds or heavy snowfall, lesson start times may be delayed and we will contact you to amend your lesson time.

During high winds and advanced weather conditions – morning lifts will have a delayed opening time.

Don’t worry, the lessons will start as soon as everything is running smoothly, and the office will amend the start times of all lessons throughout the day to accommodate.

The office will try to call all clients as soon as possible to inform you of updates. Please note, calling each client during peak-weeks can take some time.

If the resorts are experiencing advanced weather and winds the resort might close for a day or part of the day. If the resort is classified as closed contact the Ski With Ease office: 020 3633 2040 for updated information.

Your Ski With Ease lesson form is also an invoice. We will supply a covering letter email stating the date of closure to be given to your insurance company. Your insurance company will cover your lesson cancellation and ski pass costs. Always make sure your insurance is up-to-date and do not book ski lessons, ski hire or ski passes without holiday insurance.

If we have availability during off-peak times, it’s at Ski With Ease discretion to re-schedule lessons.

Always contact Ski With Ease for updates: 020 3633 2040

If you are part of a group booking or have a one-to-one booked and too sick to ski, please contact the office as soon as possible on 020 3633 2040.

We can work on a solution to suit everyone’s needs. This could be anything from moving the lesson to a different day, someone else in your party taking the lesson instead or organising paperwork for your insurance if we are unable to move your lesson during the very busy peak-week school holidays.

Please note: if you choose not to show up for your ski lesson without contacting us in advance or due to over-indulgence with the Après Ski we are unable to re-fund or move your lesson.

All lessons are pre-paid in advance. If you want to add someone to the group that’s not a problem, just email or call the office and we will send you an invoice link for the extra skier amount. Please note, your extra skier will need to be included and paid for in advance for their insurance to be valid.

Call: 020 3633 2040 or email: talk2us@skiwithease.com

We charge for ski lessons only. You are responsible for the hire of your ski equipment and purchase of your ski passes.

If you have any questions or are unsure which ski pass is suitable for your resort or ski level, just call: 020 3633 2040 or email: talk2us@skiwithease.com

Our standard 2 hour ski lessons are 9.15am to 11.15am, 11.30am to 1.30pm, 2 to 4pm. Our 3 hour ski lessons are 9.15am to 12.15pm, 12.45pm to 3.45pm, 2pm to 5pm (from Feb-April).

We have 4-5pm only from Feb onwards for extra tips & techniques, parent and child lessons or very young starter lessons.

These have been timed to allow for double and triple instructor bookings and to reach specific meeting points between resorts on time.

Outside of very busy periods, we can discuss options of different start times suitable to your needs. Just call: 020 3633 2040 or email: talk2us@skiwithease.com

You will receive an invoice via email. Just click the link to take you to online payment by card. Details are all included in the booking email. Bookings are not confirmed until payment is received. Depending on what time of the year you have made your booking request, we can organise deposit payments of 50% and then final payment nearer the time. For lessons starting within 2 months of the first lesson, full payment is required.

During your lessons you are required to wear a helmet.

It’s advisable to always wear gloves when skiing. We know it gets hot and you want to take them off, but during lessons we require kids to wear gloves. If they fall over, ski edges are sharp and can easily cut fingers.

Other protection, e.g. back protection, is entirely up to you.

Please note: we do not allow the wearing of backpacks during kid’s lessons. Any water or snacks must be stored in a ski jacket or given to your instructor.

Please speak to your booking manager when organising lessons if you require specialist lesson requirements. This information is added to the instructor’s notes to read before the lessons start.

Your instructor will be informed if you have diabetes, allergies or medical information that requires you or the instructor to carry your medication or notes for fast medical assistance on the slopes.

Children with Autism, we only teach one-to-one or with a friend or family member to assist with the lesson and to help with communication if this is a factor. Just call the office and a member of the team will be able to customise the lesson to suit the needs of the student.

Call: 020 3633 2040 or email: talk2us@skiwithease.com

Can't find an answer?

You can contact the booking team who will be happy to answer your questions.

Please email: talk2us@skiwithease.com